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2010 Conference Presentations
"All Aboard! Building a Service Matrix" -- Donna Walker and Richard Lyda
Service Matrix
"An Outreach Revolution" -- Jane Smith
Outreach Revolution
"Books by Mail"-- Edith Isele
Books By Mail
"Customer Service: Hold the Pickles" -- Vanessa Uribe
Presentation and Notes Website Link
"Get On Board!" -- Lisa Lewis
Lewis Presentation Notes
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Train PowerPoint
"Getting the Wiggles Out Without a Lot of Wiggle Room" -- Victoria Penny
Get Wiggles Out
"Green Vehicles and Technologies" -- Michael Swendrowski
Green Vehicles
"It's Not Magic" -- Susan Baker
It's Not Magic
"More than flashlights and bleach: Emergency Preparedness for Outreach Services -- Pattie Johnston
Emergency Preparedness
"Taking Your Show in the Road: Portable Storytimes for just about every setting imaginable!" -- Terry Jones
Road Show Notes
"The Pen is Mightier than the sword" -- Martha A. Buckner
Mighty Pen
"Urban Fiction on the Bookmobile" -- Brad Thomas
Urban Fiction
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